Last year, Educause released their annual report of the top IT issues facing higher ed. The report was released before the COVID-19 pandemic threw higher education into chaos. However, that doesn’t mean the issues in the report became irrelevant. In fact, many of them became even more important as the year wore on.
Digital integration, the fourth issue on the list, is a prime example. Many higher ed institutions have been operating with a plethora of applications, platforms, and databases on campus—few of which are interoperable or scalable to the necessary degree. This patchwork system may have been holding up for the most part before the pandemic, but the switch to virtual learning has made the need for a truly digitally integrated campus more pressing than ever.